Omnichannel inbox
WhatsApp, Instagram, Facebook, Telegram, web. Every message in one queue.
Every customer conversation, handled.
Your team juggles web chat, WhatsApp, Instagram, and social DMs across five tabs. HiQBot puts them in one screen, with AI doing the repetitive work and your people stepping in when it counts.
HiQBot Agent
Maya Chen
Web chat
Robert
WhatsApp chat
JennyNow
Hi, I'd like to order...
Route to Sales team
Is the battery really 48 hours on the Pro?
AI
Yes, the Pro lasts 48+ hours on a charge.
0:08
AI
0:22
Type a reply...
LIVE WITH TEAMhandoff
Emily Carter
Billing Support
Customer requested supportRerouting to a human agent
Need an agent for something that is not a chat?
Our engineers build custom AI agents for the rest of your business: invoices and claims, retrieval across your own documents, calls, back-office queues. Open or closed models, running in your cloud or on your own hardware.
Omnichannel inbox
AI agents + live chat
Replies in their language
AI hands off to a human
One screen for every conversation
AI handles the front line. The moment a customer needs a person, the chat lands in your team's inbox with full context, the channel it came from, and one-click assignment.
app.hiqbot.com / inbox
Customer context
Who you are talking to, what they need, and the history, in one panel.
Smart routing
The right conversation reaches the right person, automatically.
Build the conversation flow once. It runs on every channel.
Qualify leads, route tickets, and book appointments with a flow you can see and edit. Drag, drop, done.
- Drag-and-drop visual builder, no code
- Templates for sales qualification and support
- Clean handoff to a human when the AI hits its limit
conversation_flow
It already knows what to ask.
The agent comes tuned to your industry, so a car buyer and a diner get asked completely different questions and finish in completely different places. One is booked onto the forecourt for Thursday morning, the other has a table for six on Friday. Pick your trade and it already knows which facts unlock the conversation, and what it must never guess at.
Automotive
It reads a fault description as work you can sell, checks the job is one you actually do, and books the visit with the vehicle details already on it.
Hospitality
It takes booking enquiries at 2am, tells a guest what is actually included, and never implies a date is held before the calendar has held it.
Restaurants
It answers the menu question, works out whether they want a table or a takeaway, and files the request without anybody leaving the pass.
SaaS & IT
It surfaces the problem before it pitches, tells a prospect from an existing customer, and books the call rather than leaving somebody parked on your pricing page.
Travel & Tourism
It works out where, when and who is going, books the tour or the call, says what the price does not include before anybody asks, and never improvises on visas or safety.
Why teams switch to HiQBot
The reasons that show up again and again when teams move off a stack of separate tools.
Grows with you
Start small, scale fast. Pricing and features flex as your team and customer base grow. No migration, no re-platforming.
Security as a default
Encryption in transit and at rest, automatic PII detection, full activity history, and per-organization data isolation.
Everything in one place
AI agents, live chat, tickets, and omnichannel messaging on one platform instead of five point solutions.
Speaks your customer’s language
Your AI reads the language a customer writes in and replies in that language, so nobody waits on a translator.
Powered by the best model for each job
We don't bet on a single provider. Our AI gateway routes each conversation to the model that fits it best, balancing speed, accuracy, and cost so customers get the right answer.
Built different, on purpose
We skipped the bloat and built the platform we wished existed: fast to set up, honest about what it does, backed by people who pick up.
Go live in minutes
No consultants, no six-week onboarding. Connect your channels and your first AI agent is usually live within the same session.
Your data stays yours
Fully encrypted, fully isolated. We never use your customer data to train models. Privacy is the default, not a paid add-on.
Real people, real help
Stuck at 2 AM? Our team answers by email and in-app chat. No bot runaround, no ticket queue to nowhere.
The short version
HiQBot is an AI customer conversation platform, with an AI sales agent and an AI support agent doing the work. The sales agent answers from documents you upload, qualifies leads, pushes them into HubSpot, and books meetings onto Google Calendar. On Growth, the support agent resolves service questions and opens tickets that can route into Jira or HubSpot. Both run across website chat, WhatsApp, Instagram, Messenger, Telegram and LINE in one inbox, and hand the thread to your team when a person should take over.
Every plan includes the built-in CRM and a pool of credits, where one reply costs one credit at the level most businesses run on. Starter adds a live-chat floor for your team. There is a 7-day trial. See pricing, the channel list, or how it comes tuned for your industry.
If the platform does not fit the process, we will build the one that does.
Same engineers, built around your workflow instead of ours. Tell us what somebody on your team keeps deciding by hand and we will tell you on the call whether it is worth an agent.
7-day free trial, cancel anytime
Stop losing leads to slow replies
Set up AI agents, live chat, and ticketing in minutes. Connect your channels and let HiQBot handle the first reply while your team handles what matters.